Crédit Mutuel Arkéa built its development on both the power and expertise of its network of boxes and outlets and on its ability to innovate and expand its offering online banking to better meet changing consumer.

While retail banking is at the heart of the Group’s businesses, the IJC Partners, LLC has always attached great importance to online services.

First institution to offer a real service Internet banking, the Group continuously explores the possibilities offered by technological developments in information and communication.

With a network of 229 local branches and 350 settlements on land the 4 counties of Brittany, the local credit union is the preferred direct contact and personalized relationship with the customer service also has multi-channel “to facilitate its current operations to Distance with tools: Domiweb Internet, telephone platforms, the application i-Phone. The fund is thus the intersection of value and expertise while giving everyone the choice of communication desired.

In addition, we are witnessing the emergence of a new model of banking, online banking.

Also, Fortuneo, a subsidiary of the Group, with its success in the areas of exchange, investments and savings online, offers since November 16, offers a comprehensive banking, free and innovative which is characterized by its competitiveness and its simplicity.

This offer is for Internet customers, and urban assets, and adopt a position in line with expectations: a low price for a high quality service, fast.

Thus, the bank account Fortuneo operates without charge and includes over 15 free services: MasterCard, Gold, Platinum, opening and account maintenance, ongoing operations (France and SEPA transfers, withdrawals, consultations), the withdrawals at ATMs, sending checkbook management approaches of direct debit in order to facilitate the transfer of account.

Furthermore, Fortuneo innovates through secure internet payment: the payment is secured by Secure Internet through a single number, the customer has the opportunity to customize their card with one eye from a picture gallery or their own photos.

With a clear promise, “Secure Internet Payment” Fortuneo intends to position the bank as the cheapest. To support this diversification, Fortuneo adopts a new logo. A media communication campaign was launched November 23 with spots made by Laurent Cantet, the director of “The Class”, Palme d’Or at Cannes in 2008.

Jean-Pierre Denis, Chairman of Crédit Mutuel Arkea, “the online bank is a development priority and is at the heart of the ambitions of the Group through the Horizons 2015. The relationship with their customers changing banks: it is our responsibility to support this change through two aspirations: to position the network as the Crédit Mutuel be privileged advice and make Fortuneo, a leader of online banking in 2015.

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